Refund and Returns Policy

Return & Refund Policy – CAVLE

At CAVLE, every product is carefully inspected before dispatch to maintain premium quality standards.

Eligible Returns

Returns are accepted only if:
Product is damaged during delivery
Wrong product is received
Product has manufacturing defect or leakage issue
Non-Returnable Products
Due to the personal nature of fragrances, grooming, beauty, and lingerie products, opened or used items cannot be returned or exchanged once delivered.

Return Request Timeline

Customers must raise return requests within 48 hours of delivery with proper unboxing proof/photos.

Refund Process

Approved refunds will be processed within 5–7 business days to the original payment method.

Cancellation Policy

Orders once shipped cannot be cancelled.

Contact Support

For return or refund assistance:
Email: customersupport@cavle.co